Fixed prices. You approve before we start.
Choose a service when you report the problem, or let us recommend one after we've looked. Either way, nothing is charged until you approve the price.
One annoying thing wrong
Up to one hour of remote troubleshooting on the thing that's bugging you right now.
- One clear symptom
- Started recently
- Site mostly working otherwise
WordPress · Email · DNS · SSL · Domains · Forms · Plugins · Hosting · Redirects · Cloudflare · Website changes
Fix my web →Something more serious
Full diagnosis plus up to two hours of technical remediation.
- Site down or hacked
- Several things broken at once
- Losing sales or leads now
Broken WordPress · Failed updates · Plugin conflicts · Website errors · DNS · SSL · Forms · Email deliverability · Backups · Malware assessment · Performance
Rescue my website →Not sure what's wrong, or what breaks next
We review everything and hand you a prioritized Web & Technology Health Report: urgent → needs attention → improvements → working well.
- You don't know what's wrong
- Inherited a site with no notes
- Want a plan before spending more
Website · Email · DNS · Domains · SSL · Security · Backups · Hosting · Google Business · Basic SEO
Check my business →Before problems happen: Backup & Disaster Recovery
Off-site website and email backups, tested restores, and a written recovery plan.
Common questions
What if it takes longer than the time included?
We stop and tell you. You get an explanation of what's left, why, and a fixed price for it. You decide whether we continue.
Do I pay when I submit the report?
No. Submitting a report is free. We review it, confirm scope and price with your lead contact, and only start once you approve.
How do you get access to my website or hosting?
After you approve, we arrange access securely, usually by having you add us as a user or share credentials through a secure link. Never type passwords into the report form.
I don't know who my host or registrar is. Is that a problem?
No. Choose "Not sure" in the form. Finding out is part of triage.
Which service should I pick?
The report form recommends one based on your answers. You can also choose "Recommend after review" and we'll suggest the right one when we call.