SYMPTOM: SSL
Website says “Not Secure”?
A padlock warning scares off visitors fast. Tell us what the browser is telling you and we'll get the certificate sorted.
WHAT'S HAPPENING
Visitors see a security warning, not your site
This usually shows up as one of a few things:
- “Not Secure” next to your address bar
- A full-page warning about an invalid or expired certificate
- The padlock is missing, or shows as broken or crossed out
- Only some pages trigger the warning, not the whole site
WHY IT USUALLY HAPPENS
Almost always one of five things
- The SSL certificate expired and didn't auto-renew
- The certificate doesn't match the domain or subdomain being visited
- Some page elements load over http instead of https (“mixed content”)
- A recent domain or hosting change broke the certificate setup
- Cloudflare or another proxy has an SSL mode mismatch with your host
CAN WWW.FIXMYWEB.PAGE HELP?
Yes, and it's usually quick
Most SSL warnings are fixed by reissuing or reconfiguring the certificate within a single Quick Fix session, and we confirm the padlock is back before we call it done. If it's tangled up with a bigger DNS or hosting migration, we'll walk you into Website Rescue instead.
Tell us what the browser says
No technical explanation required. A real person reviews it the same business day.