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SYMPTOM: CONTACT FORMS

Contact form not sending?

A quiet form means quiet leads. Tell us what happens when you submit it and we'll find where the message is getting lost.

WHAT'S HAPPENING

Submissions that never reach your inbox

This usually shows up as one of a few things:

  • The form says “sent” but nothing arrives
  • You only noticed because a customer mentioned it
  • Submissions land in spam, or in the wrong inbox
  • The form throws an error, or does nothing when submitted
WHY IT USUALLY HAPPENS

Almost always one of five things

  • The form plugin lost its connection to your mail sending service
  • A theme, plugin, or caching update broke the form's script
  • The notification address was changed, mistyped, or the mailbox is full
  • Your host or provider quietly disabled outgoing mail
  • Spam filtering (yours or the recipient's) is catching legitimate submissions
CAN WWW.FIXMYWEB.PAGE HELP?

Yes, this is a fast one to trace

We test the form end to end, confirm where the message drops, and fix the connection, usually within a Quick Fix session. If it needs a full rebuild or a switch to a more reliable form service, we'll flag that before doing extra work.

Tell us what your form is doing

No technical explanation required. A real person reviews it the same business day.

Start the report →